Waste of money

I recently purchased all packages for my child. This was great until I had to update my ipad. Now everything is reset and I have lost all inapp purchases. Support did not give a crap about the problem. They have my money and are happy. My child is very upset. I suggest no one purchase anything from this developer. I tried the in game recovery and no use. I wish there was a negative star rating.

Worse developer ever about Chuggington Traintastic, v1.6